General

What is your refund policy?

The $300 deposit is non-refundable.  The deposit is used towards the cost of processing the student. If you would like to take a class at a later date, the deposit may be applied to that class. After the class has started, any payment that has been made will not be refunded.

A $300 deposit fee will be added for any subsequent course for students wishing to transfer classes with less than 30 days' notice.

On the registeration form it ask for a permit number. Does NH have a permit number?

No, New Hampshire does not require a permit. You can skip that part, and your registration will still go through.

What if my child has a IEP or 504?

We are not trained in special education, but we can offer redemption work if the student starts to fail the course to bring their grade up.

We can not allow more time on tests and quizzes, etc.

We will need a copy of the IEP or 504 by the third class if the student would like to get redemption work.

Do you have a parent night?

We do not have a parent night. Students are sent home with paperwork to be signed, a syllabus, and phone numbers of all the instructors.

If I don't complete the course on time how long do I have to finish?

Per NH State law, students must finish all driver's education requirements within 6 months of the last date of the course enrolled.

Does the certificate of completion ever expire?

No, once a student receives their certificate of completion, it does not expire.

How do access my account online?

When students sign up for a course, they have to create a username and password.

If a student forgets their username and password, you can restart it by clicking the forget username and password button.

Do you offer cash discounts?

Yes, we already factor in our tuition for cash discounts when we receive payment by cash or check. Any payment other than cash or check will include a fee of 2.5 %.

When is final payment due?

Final payment is due on the first day of class.

Driver Ed Course

Can my child take class at any location?

Your child can take class at any of our locations, but we will not be able to pick up at home or school for drives. You will have to meet in the classroom where the student is taking the class for the drive.

Do you have a wait list for the classes that are full?

We maintain a wait list for all full online classes; however, we do not add a student to the wait list until enrollment has been confirmed and a deposit has been received.

If you are interested in joining our wait list, please email info@bensonsdriving.com if/when you have established enrollment and a deposit has been made, and we will be happy to add you to any course wait list(s) of your choice.

Please note: Being on a waitlist does not guarantee admission to a class; it only means that if a spot becomes available, we will contact you. 

I am over 18 will I receive a certificate at the end of my class?

If you take the course and complete 30 hours of class, 10 hours of driving,  6 hours of observation, and pass the final exam, you will receive a certificate of completion.

If you do not complete all of the above, you will not receive a certificate; however, you can still visit the DMV to take their test.

If I fail the final exam when can I reschedule taking it?

If you fail the final exam, you have to wait 10 business days to retake it. You can schedule the retake right away. If you need to schedule a retake of the exam, you will email info@bensonsdriving.com.

You can take the final exam every 10 days; there is no limit to the number of times you can take it.

You must pass the final and complete all requirements for driver's ed within six months from the end of your class.

Are classes being held in person or online?

The DMV has removed the option for online classes. All classes will now be in person only.

How will I find out if a class is canceled?

If a class is canceled, we will send a mass email to the class and post it on the home page of our website.

If we miss a 3rd class do we have to pay for driver ed again ?

No. Benson's does not charge for a repeat of a class.

Can we miss a class?

State law allows a student to miss up to 2 classes. A 3rd miss requires removal from the class.

In the event of a missed class, a 500-word essay is due per chapter missed in that class. The essay (s) are due the Monday following the missed class. If the essay(s) are not received by the following Monday, students are required to physically make up the class and are unable to take the final exam until the class is completed. This procedure is referenced in bullet number 7 of our policy. Please also confer with the instructor regarding any missed classes. 

When is my son/daughter be eligible for driver education?

The student must be 15 and 9 months by the first day of class.

Behind-the-Wheel

What is the 40 hour log sheet and how do I get one?

The 40-hour log sheet is completed when the student drives with a parent or anyone with a valid driver's license over the age of 25 in the front seat.

You can obtain a copy under the rules and resources section on our website, or you can also download an app called Road Ready.

You will need to print the drives from the app and staple them to the DMV 40-hour log sheet for submission to the DMV.

When can my child start driving with Benson's after I sign up for a class?

Students can not schedule drives with Benson's until they are physically in a class.

What area do you pick up from for drive times?

Our website lists the areas we serve for pickup. The list is given for every area under Teen Driver Ed. 

How do I complete my drives/observation after the class ends?

You will have to email our driving school with the times you are available to drive from Tuesday to Monday each week. If we can accommodate you within the schedule you provide, you will receive an email confirming the times.

What if I need to cancel my drive time?

If students need to cancel a drive, they must do so at least 24 hours in advance to avoid a $100 fee per hour missed.

Students must contact the instructor with whom they are scheduled to drive.

Can we practice driving anywhere if we are with our parents?

You may only practice driving in New Hampshire.

What is the observation students are required?

Students are required by DMV law to do 6 hours of observation. This is when the student watches another student drive.

How many hours can a student drive each week?

According to DMV law, a student can only drive 2 hours each week. The first six drives are in 1-hour increments, then after the 6th hour, they can drive in 2-hour increments.

 

How do I schedule BTW?

Drive times are picked at random every Monday night for weekday classes.

Weekend classes pick-up drive on Saturdays.

Students can not sign up online for drives. They must be chosen in class.